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Returns Policy

Returns Information

We’d like you to be happy with everything you buy from us. But if you change your mind, you can return the product within 28 days accompanied with your proof of purchase, and we’ll happily offer a replacement or refund. Please be aware that some products have different return limits and exceptions if you change your mind.

If you need to return your purchase or you're not happy with the quality of the product, you can return it in-store. We'll offer you a refund or exchange. Please bring your proof of purchase.

Unless otherwise noted in the product description, Meadow Croft products may be returned in their original packaging and condition.

Our refund policy is in addition to and does not affect any of your legal rights. This does not affect your statutory rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

 

Contact for returns:  [email protected] 

Telephone Number: 01245 320 214

 

Return Options

Either bring along to the Garden Centre; if you are coming along to return an item you are invited to choose an alternative if you wish.

See our full Terms and Conditions.

 

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Meadow Croft's German Market is open every day until 23rd December.

Our Late Nights are now on every Wednesday and Thursday until 12th December. Featuring live performances from Rayleigh Brass, you can do some late-night shopping at both the German Market and the Garden Centre, then stop by the Market Tavern for a drink and a bite to eat
It's day 3 of our Advent Special Offers:
30% off Nutcrackers
Meadow Croft's German Market is open every day until 23rd December
Don't forget to pick up your Advent Calendars, we have ones with music, chocolates, gifts and even ones with pictures behind the doors.
It's day 2 of our Advent Special Offers:
25% off all Gonks
Meadow Croft's Late Nights are now on every Wednesday and Thursday until 12th December. Featuring live performances from Rayleigh Brass, you can do some late-night shopping at both the German Market and the Garden Centre, then stop by the Market Tavern for a drink and a bite to eat
It's day 1 of our Advent Special Offers:
50% off all Advent Candles!
Simon’s here to share some gardening jobs for December - if you watch until the end, Simon has a special offer for you...
Our beautiful Poinsettias have been delivered. They have been grown by our friend Ian Mills of Creswick Nursery near Dartford, his family nursery was started in 1907!
To celebrate the advent of Christmas, Meadow Croft will be opening our very own advent calendar every morning at 9am to reveal an amazing in store special offer. Be sure to keep your eyes peeled to see what bargains we have in store.
A quick reminder that Meadow Croft's Late Nights start tonight (Wednesday 20th November)...we can't wait. Featuring live performances from Rayleigh Brass, you can do some late-night shopping at both the German Market and the Garden Centre, then stop by the Market Tavern for a drink and a bite to eat
We have a great selection of quality real trees for you.
Make a day out when picking your tree and have a game of Bavarian Curling, grab a bratwurst and wander round our German Market.
We'd love to see a picture of your tree once decorated too!

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